Many users, including you now, have reported the issue of cannot shut down Windows 10. When they try to turn off their computer, Windows 10 won't shut down, instead, it restarts automatically. To help you out, we will show you why the problem occurs and how to fix 'Windows 10 cannot shut down' with useful tips. If there is unexpected data loss during the fix, you can use EaseUS Data Recovery Wizard to retrieve your files.
SummaryWhy Windows 10 Won't Shut Down![]()
Have you ever met this situation: when you click 'Shut down', Windows 10 automatically restarts instead of shutting down directly. Many users have complained that their Windows 10 restarted after they clicked 'Shut down' from the Start menu. That's really confusing and annoying.
Then why on earth Windows 10 cannot shut down? Although the possible causes could be many, the primary reason why Windows 10 doesn't shut down is the Hybrid Shutdown feature (also known as Fast Startup) released in Windows 8 and later. It is enabled by default in most of the laptops and in some of the desktops. That's why so many users encounter the issue after upgrading to Windows 10.
The Hybrid Shutdown feature reduces the start and shutdown time of your computer by hibernating the kernel session, which means your computer doesn't shut down fully. However, in addition to saving your time on starting or shutting down the computer, it may also cause errors on your device and prevent your computer from shutting down. Besides, other reasons like corrupted system files and BIOS issues are also likely to make you fail to turn off Windows 10.
How to Fix 'Windows Cannot Shut Down'
Shutting down a virtual machine. What happens when you use the Virtual PC / Virtual Server / Hyper-V user interface to shut down a virtual machine? At the simplest level – we send a message over to the virtual machine that asks the guest operating system to shut down, and then we wait. Het moest de Mac gebruikers in staat. Parallels Desktop 14 is the fastest, easiest, and most powerful application for running Windows applications on a Mac without rebooting. Optimized for macOS Mojave, Parallels Desktop 14 for Mac lets you save up to 20 GB disk space and start Windows and applications up to 35% faster. Every time I want to shut down/restart, all apps close, the screen will go white with the tile spinning wheel and proceed to do absolutely nothing. It seems to happen when I have multiple apps open and the 'reopen windows' box selected and try to shutdown/restart etc.
Based on the underlying causes, there are several ways for you to fix the Windows 10 shutdown problem on your computer.
Method 1. Disable the Fast Startup Feature
Turning off the startup feature is the quickest way to fix Windows 10 not shutting down. To disable Fast Startup in Windows 10:
Step 1. Click the 'Start' button and type power. From the search result, choose 'Power & sleep settings'.
Step 2. In the Settings window, scroll down and click 'Additional power settings'. In the left side of the Power Options window, click 'Choose what the power buttons do'.
Step 3. Click the link 'Change settings that are currently available' and then you are allowed to change the shutdown settings.
Step 4. Uncheck 'Turn on fast startup (recommended)' and choose 'Save changes'.
Disabling Fast Startup will increase the time spent on starting or shutting down the computer. If you don't want to fix the Windows shutdown problem using this way, you can try another way around.
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Method 2. Perform a Full Shutdown
The Fast Startup feature doesn't fully turn off your computer in order to decrease the booting time. Instead, it hibernates the kernel session, which is the reason why Windows 10 cannot shut down. Thus, to fix the issue in this case, you can perform a full shutdown on your computer. There are two ways to perform a full shutdown in Windows 10. Apply the one you prefer.
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Option 1. Use the Shift Key
When you click 'Shut down' in the Start menu, press the 'Shift' key simultaneously to turn off your computer completely.
Option 2. Use CMD
Step 1. Click the 'Start' button and type cmd.
Step 2. Right-click 'Command Prompt' and choose 'Run as administrator'.
Step 3. Enter the command shutdown /s /f /t 0.
Method 3. Run Windows Update Troubleshooter
Some users can't shut down Windows 10 during the update. If you are in such a situation, you can run the Windows troubleshooter to resolve problems that prevent you from updating Windows.
Step 1. Click the 'Start' button and type troubleshoot.
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Step 2. In the result, choose 'Troubleshoot'.
Step 3. Under 'Get up and running' section, click 'Windows Update'.
Step 4. Click 'Run the troubleshooter'.
Method 4. Run Windows System File Checker Tool
If some of the Windows system files are corrupted on your computer, you will surely encounter problems, for example, 'a required drive partition is missing'. The builtin Windows System File Checker tool is able to check and repair missing or corrupted system files for you, which may help you fix 'Windows 10 won't shut down'.
Step 1. Click the 'Start' button and type cmd.
Step 2. Right-click 'Command Prompt' and choose 'Run as administrator'.
Step 3. Enter the command sfc /scannow.
Method 5. Boot Computer from Safe Mode and Cancel Automatically Restart
When Windows 10 cannot shut down, it will keep restarting each time you press 'Shut down' on your computer. Thus, another way to fix the issue is to disable automatic restart on your computer.
Step 1. Continuously press 'F8' before the Windows logo appears.
Step 2. Release 'F8' until the boot menu shows up and choose 'Safe Mode'.
Step 3. Boot the computer into Safe Mode and go to search after Windows boot-up.
Step 4. Type: sysdm.cpl and open sysdm.cpl.
Step 5. Click 'Advanced' > 'Settings' under Startup and Recovery.
Step 6. Uncheck 'Automatically restart'.
Step 7. Click 'OK' and reboot the computer.
Afterward, shut down your PC and check whether the Windows 10 shutdown problem persists.
Method 6. Change BIOS Settings
As mentioned, your Windows 10 may fail to shut down due to BIOS issues, be it wrong settings or corruption. You can first reset your BIOS to default. Since the way to reset your BIOS varies depending on the manufacturer of your motherboard, you can check the motherboard manual to get things done.
If none of the methods introduced helps to solve the problem 'Windows 10 cannot shut down', you should consider getting your computer motherboard replaced.
Tips to Restore Lost Data During the Above Operations
When the computer cannot shut down, it is often accompanied by data loss. If you have files lost before or after fixing 'Windows doesn't shut down', you can use the free data recovery software - EaseUS Data Recovery Wizard to retrieve your files. This tool not only supports common deleted file recovery, formatted data recovery, and lost file recovery but also helps to recover data after OS crash, OS reinstallation, and more.
1. Select a location to start finding data
Select a computer hard disk(Disk C, D, E, F, G) where your files get lost after computer restart and click the 'Scan' button to start scanning.
2. Scan your computer hard disk or device
It will scan your selected hard drive automatically, and find the lost files for you.
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3. Preview and recover deleted files
After the scan completed. You can preview all recoverable files, select the targeted files and click 'Recover' button to restore your files.
Fixes for Another Windows 10 Shutdown Problem
'Windows 10 can't shut down' is just one of the Windows 10 shutdown problems. Another frequently happened issue is Windows randomly restart or shutdown. In case you need it, the solutions to this Windows 10 shutdown problem are:
Method 1. Change Power Options
This is an effectiveness-based solution to Windows randomly restarting or shutting down. Don't hesitate to try it if you are bothered by the Windows 10 shut down issue.
Step 1. Click the 'Start' button and type power. From the search result, choose 'Power & sleep settings'.
Step 2. In the Settings window, scroll down and click 'Additional power settings'.
Step 3. Click 'Change plan settings' > 'Change advanced power settings'
Step 4, In the new windows, expand 'PCI Express' > 'Link State Power Management'.
Step 5. Set the 'Settings' to 'Off'. (If you are using a laptop, there are other options available. Set them to 'Off', too.)
Method 2. Disable Hibernation
Disabling hibernation is quite easy with the help of cmd. Do as follows:
Step 1. Click the 'Start' button and type cmd.
Step 2. Right-click 'Command Prompt' and choose 'Run as administrator'.
Step 3. Enter powercfg.exe /hibernate off. Parallels desktop 10 for mac free download full version. (As you may know, this command is used to turn off hibernation on your computer. If you want to re-enable it, enter powercfg.exe /hibernate on instead.)
Hope at least one of the tips above is helpful to you to fix the Windows 10 shutdown problem.
Windows 10 Won't Shut Down Problem
Windows 10 won't shut down problem occurs every time when Microsoft released an update. This time when the anniversary update was released on August 2, many people began to report Windows 10 start menu not working, which stopped them from accessing the power button. Finally, they don't know how to power off PC as they lost the usual way.
'After installing Windows 10, my laptop no longer shuts down properly. Windows logo exists and seems to shut down fine, but my laptop itself does not shut down. I am left with a black screen and my power lights and backlit keyboard still on. If I wait a while then hold the power button for a second, the hardware then shuts down and Windows does not report any errors the next time the computer is started up.'
We received many people's complaints about being unable to shut down their computers through power button, which exactly resemble this old post on Microsoft community. To solve the problem, people have to learn a new way to shutdown PC before Microsoft released another Windows 10 update to fix this bug.
Guide: How to Shut Down Windows 10 PC/Laptop by Using Command-Line
It's very useful to learn how to use command line to shutdown a Windows 10 computer when Windows file crashes or computer screen freezes or other stuck errors that prevent system shutdown. Follow the guide below strictly and try to close Windows 10 when it does not turn off.
STEP 1. Start->Run->CMD;
STEP 2. Type 'shutdown' in the open command prompt window;
STEP 3. List of various choices that you can do with the command will be listed down;
STEP 4. Type 'shutdown /s' to Shutdown your computer;
STEP 5. Type 'shutdown /r 'to Restart your windows PC;
STEP 6. Type shutdown /l' to Log off your computer
SETP 7. Type 'shutdown /a'to Abort the shutdown process before the timeout;
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SETP 8. Type shutdown to know more choices in system shutdown process.
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